Your satisfaction is our priority. If you're not completely happy with your purchase, we offer a flexible return and exchange policy:
- Return Window: Returns are accepted within 30 days of purchase.
- Eligibility: Items must be unused, in their original condition, and with all packaging and tags intact.
- Non-Returnable Items: Sale items and gift cards are final sale.
- Return Process: To initiate a return, contact our customer support team with your order details. A return shipping label may be provided.
- Refunds: Once your return is received and inspected, we will issue a refund to your original payment method within 5-7 business days.
- Exchanges: If you need a different size or item, we offer exchanges within the return window. Contact us for assistance.
- Damaged or Defective Items: If you receive a damaged or defective item, please notify us within 7 days for a replacement or full refund.
For any shipping or return-related inquiries, please reach out to our support team at amanda@homebodyoxford.com or visit our Contact Us page.